Frequently Asked Questions
Frequently Asked Questions
Sizing & Fit
What sizes do you carry?
We carry XS–3XL for adults and 2T–14 for kids. Check our Size Guide page for detailed measurements.
Do your clothes run true to size?
Most of our styles have a relaxed fit. We recommend checking the size guide on each product page for the best fit. When in doubt, size down for a standard fit or stay true to size for a relaxed look.
Orders & Shipping
How long does shipping take?
Standard shipping takes 5–7 business days. Expedited (2–3 days) and overnight options are available at checkout.
Do you offer free shipping?
Yes! We offer free standard shipping on all orders over $300
Can I change or cancel my order?
Orders can be changed or cancelled within 24 hours of placing them. Please contact us immediately at support@unclelanis.com.
Returns & Exchanges
What is your return policy?
We offer free 30-day returns on unworn, unwashed items with tags attached. See our Shipping & Returns page for full details.
How do I start a return?
Visit our Returns Portal or email us at support@unclelanisclothing.com with your order number and reason for return.
Do you offer exchanges?
Yes! Exchanges are processed within 3–5 business days once we receive your returned item.
Products
Do you offer family matching sets?
Absolutely! Our Family Matching collection includes hoodies, jogger sets, and tees available in both adult and kids’ sizing.
How do I care for my Uncle Lani’s clothing?
Most items are machine washable on a gentle cycle with cold water. Specific care instructions are on each product tag and product page.
Do you offer gift wrapping?
Yes! Add gift wrapping at checkout for $4.99. We’ll include a handwritten note if you’d like.
Still Have Questions?
We’d love to hear from you! Reach out to our team at support@unclelanisclothing.com and a real human will get back to you within 1 business day.